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Conditions of Use

General for all products:

  • Returned items must be in their original packaging. Incomplete returns may be refused or disregarded.
  •'s product owner may or may not reship the replacement or repaired items by courier.'s product owner reserves the right to decide upon reshipping methods.
  •'s product owner is not responsible for items lost during return shipping. We recommend that you send your return via Registered Air Mail to ensure that it reaches us.
  • reserves the right to change our return policies and/or reject any exchange requests for any reason without prior notice. Should there be any dispute,'s decision will be final.

Defective Item Exchange: 

  •'s product owner will be responsible for return shipping costs if the defective claim is confirmed to be valid, and if the defective items are returned via Regular Air Mail or Registered Air Mail. Return shipping costs will be refunded in Store Credit within seven (7) days of receipt of your return. No compensation for shipping costs will be provided when using other shipping methods, including Courier Services or Express Mail.
  • In cases of defective return,'s product owner will provide a replacement item instead of a refund.

Size Exchange

  • Items returned for size exchange must be in mint, unused condition.'s product owner reserves the right to reject return or exchange requests if the returned items are in unacceptable condition.
  • Customer shall be responsible to pay the return postage,'s product owner will not be responsible to pay the return postage, but we will be responsible for payment of freight charges to replace the goods. If the goods lost in return transit,'s product owner not be responsible. The case of the customer's own fault rather than the supplier provided the wrong size, the customer should be responsible for all return and re- shipping costs.
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